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North Carolina's Assisted-Living Medicaid Support, Explained

North Carolina has no Medicaid HCBS waiver for assisted-living-style care. State/County Special Assistance -- a cash program, not a waiver -- fills that role instead.

HomeState RulesNorth Carolina's Assisted-Living Medicaid Support, E
Short answer

North Carolina has no Medicaid HCBS waiver dedicated to assisted-living-style care. State/County Special Assistance -- a state- and county-funded cash program, not a Medicaid waiver -- fills that role instead, paying toward room and board for eligible low-income adult care home residents.

How it actually works

No — North Carolina does not have a standalone state-funded 'assisted living benefit' program by that name. There is also no Medicaid HCBS waiver dedicated to assisted-living room and board.

  • State/County Special Assistance (SA) — a state- and county-funded (non-Medicaid-waiver) cash supplement paying toward room and board for eligible low-income adult care home/family care home residents, with automatic Medicaid eligibility for recipients (source: https://www.ncdhhs.gov/divisions/social-services/special-assistance/state-and-county-special-assistance-adult-care-home-residents).
  • A separate, higher SA payment rate applies to Adult Care Home residents with Alzheimer's disease or a related disorder who reside in a licensed Special Care Unit.
  • Medicaid State Plan Personal Care Services (PCS), which can pay for hands-on personal care within a licensed adult care home setting for Medicaid-eligible residents, layered on top of SA-funded room and board.

SA is explicitly a state/county-funded cash-assistance program, not a Medicaid HCBS waiver — do not describe it as a 'Medicaid waiver' in published content. Confirm current SA payment rate levels directly with the local county DSS or the NC DHHS Special Assistance Manual, as they change periodically (see https://policies.ncdhhs.gov/document/special-assistance-manual/).

Source: NC Special Assistance program

Questions families ask

What has to be disclosed if a memory care unit in Wake Forest calls itself a 'Special Care Unit'?

Under G.S. 131D-8 and 10A NCAC 13F .1300 (the Special Care Unit rules), a facility operating a dementia/Alzheimer's unit must file a disclosure statement with DHSR describing the unit's philosophy of care, staffing and training specific to dementia care, physical environment, admission and discharge criteria, and programming — this disclosure must also be made available to prospective residents and families. The required content and format are published on DHSR's Special Care Unit disclosure page (ncdhhs.gov, ACLS).

How do I find inspection reports and violation history for a nursing home in Durham?

Nursing homes (skilled nursing facilities) are licensed and certified by DHSR's Nursing Home Licensure and Certification Section and are also surveyed under federal Medicare/Medicaid rules, so their inspection results, deficiencies, and CMS Five-Star Quality Rating are published on Medicare's Care Compare website (medicare.gov/care-compare) alongside the underlying survey (Form 2567) reports. You can cross-reference the same facility's NC license status through DHSR's Regulated Facilities search at info.ncdhhs.gov/dhsr/facilities/search.asp.

Is the same state agency in charge of licensing both nursing homes and assisted living communities in Raleigh?

Yes, both fall under the NC Department of Health and Human Services' Division of Health Service Regulation (DHSR), but two different sections handle them: the Adult Care Licensure Section (ACLS) licenses adult care homes and family care homes (what most people call assisted living), while the Nursing Home Licensure and Certification Section (NHLCS) licenses and federally certifies nursing homes (skilled nursing facilities). They operate under different statutory and rule frameworks and use different inspection/rating tools.

Where do I file a complaint about care quality at an adult care home in Apex?

Complaints about a licensed adult care home or family care home anywhere in North Carolina, including Apex, go to DHSR's Complaint Intake Unit at 1-800-624-3004 (in-state) or 919-855-4500, staffed weekdays 9:00 a.m.–12:00 p.m. and 1:00 p.m.–4:00 p.m. except holidays. DHSR's Complaint Intake Unit often forwards complaints about specific resident conditions to the local county Department of Social Services for investigation, since Adult Protective Services in NC is county-administered.

What are DHSR's complaint line hours, and does it cover a facility in Fuquay-Varina?

DHSR's Complaint Intake and Health Care Personnel Investigations Section can be reached at 1-800-624-3004 (in North Carolina) or 919-855-4500, weekdays from 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., excluding state holidays. This line covers complaints about any DHSR-regulated facility statewide, including licensed adult care homes, family care homes, and nursing homes in southern Wake County towns like Fuquay-Varina.

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